Returns & Exchanges

At Spiral, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your satisfaction is our top priority.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it firmly to the outside of your return package.

• 4.
  Drop Off and Track

  Take your package to the nearest authorized shipping carrier location and keep your tracking receipt until your refund or exchange is processed.